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Neutral Zone

Toronto Hockey Gear Care

Hockey gear, deep washed with ozone in the water.

  • Order today, back tomorrow by 10 p.m. in Toronto and most of the GTA.*
  • $120 + HST per bag. First order: $99 + HST per bag. Pickup and delivery included.*
  • Charged only once your gear is washed and ready

*Ajax, Caledon, King and Bradford: one day longer, plus a $10 + HST distance fee. Stouffville and East Gwillimbury: one day longer.

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Neutral Zone

How it works

  1. 01

    Pickup

    Choose a morning (7-11 a.m.) or evening (5-10 p.m.) pickup, then hand your bag to our driver-partner in person.

  2. 02

    Deep washed

    Repeated wash cycles made for padding, mesh and foam.

  3. 03

    Ozone in the water

    Every wash runs with ozone in the water.

  4. 04

    Gentle dry

    Mesh bags and low heat protect shells, straps and stitching.

  5. 05

    Returned

    Order today, back tomorrow by 10 p.m. in Toronto and most of the GTA.*

We pick up and deliver in Toronto, Mississauga, Vaughan, Brampton, Richmond Hill, Markham, Pickering, Aurora, Newmarket, Oakville, Ajax, Caledon, King, Bradford, Stouffville and East Gwillimbury. Enter your address to check.

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Why it matters

Skin

Sweat-soaked padding is a breeding ground for bacteria that can irritate skin.

Odour

Airing out a bag hides the smell for a day. Cleaning removes its source.

Gear life

Salt and sweat break down foam and fabric over time. Regular cleaning helps gear last.

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What's included

$120per bag + HST, pickup and delivery included.*

First order: $99 + HST per bag.

  • Full hockey bag of protective gear
  • Helmet and skates (hand-cleaned, not machine washed)
  • Gloves
  • Up to 2 jerseys and socks

Already-worn gear: we photograph it on arrival and tell you what we see. How we handle wear and damage

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Fresh guarantee

Still smells? We wash it again, free.

If your gear doesn't come back fresh, tell us within 72 hours of delivery, before you play in it again. We pick it up, wash it again and bring it back, at no cost.

How the guarantee works

Teams, leagues and groups

Cleaning gear for a whole roster, a rec league or a few friends who play together? Tell us about your group and we will put together a quote.

Questions

Where do you pick up?

We pick up and deliver in Toronto, Mississauga, Vaughan, Brampton, Richmond Hill, Markham, Pickering, Aurora, Newmarket, Oakville, Ajax, Caledon, King, Bradford, Stouffville and East Gwillimbury. Enter your address to check. Our driver-partner collects the bag from you in person, so please be there at your booked pickup time. We confirm right away when you enter your address. If you are just outside the area, join the waitlist and we will let you know when we reach you.

How long does it take?

Pick what suits you. Morning pickup (7-11 a.m.): back the same day, 5-10 p.m. Evening pickup (5-10 p.m.): back the next day, 5-10 p.m. Order before 10 a.m. for an evening pickup the same day. In Ajax, Caledon, King, Bradford, Stouffville and East Gwillimbury we pick up in the morning and bring it back the next morning, 7-11 a.m., with a $10 distance fee in Ajax, Caledon, King and Bradford. Pickup is always in person with our driver-partner.

What does it cost?

$120 + HST per bag. First order: $99 + HST per bag. Pickup and delivery included.* In Ajax, Caledon, King and Bradford there is a $10 + HST distance fee per order. Your first order is the first one for your household: the same email, mobile or address. An order cancelled before we charged it, or fully refunded, doesn't count. Discount codes can't be combined with the first-order price.

What if something is damaged?

Every bag is photographed and its items counted on arrival. Already-worn gear: we photograph it on arrival and tell you what we see. Hockey gear wears out with use, and washing can show or worsen wear that was already there; we are not responsible for that. If we damage gear through our own mistake, we repair it or pay its fair current value, up to a limit per bag.

How we handle wear and damage
What if my gear still smells?

Tell us within 72 hours of delivery, before you play in it again, and we wash it again for free: pickup and return included. Email [email protected] or call 604-379-6840.

How the guarantee works
When is my card charged?

When you book, we place a hold on your card for the total and save the card securely with our payment processor. You are only charged once your gear is washed and ready to come back, for the number of bags you handed over. If you hand over more bags than you booked, we charge the extra bags to the saved card at the same time and email you a receipt.

Can I cancel?

For a pickup, you can cancel from your tracking link until your pickup window starts, and the hold on your card is released. After that, contact us at [email protected]. If you hand your bag to our team in person, you can cancel until you do.

Is there anything you do not accept?

We don't take sticks or anything that isn't hockey gear.

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*Ajax, Caledon, King and Bradford: one day longer, plus a $10 + HST distance fee. Stouffville and East Gwillimbury: one day longer.